Points loss - report here!

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Rhynn
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Points loss - report here!

Postby Rhynn » May 3rd, 2012, 4:35 am

Occasionally there's a glitch where you lose a large amount of points when you edit a post. If this happens to you, please report it here and we'll give you the points you lost back.

However, we want to see proof of the points loss! This proof should be in the form of a screenshot of the screen which appears after you edit a post, notifying you of the points loss. The screenshot has to include the message of you losing the points and your amount of PFF points in the top right corner. It also needs to show your nickname. You may either post the screenshot here or PM it to a moderator.

I know the screen automatically goes on to another screen after a while. However, this is no excuse - you can press back in your browser to be taken back to the screen. This will not cause you to lose the points again.

If you do not prove your points loss, your points will not be refunded! Not even the really big amounts - in fact, especially not the big amounts.

This screenshot shows an example of what your screenshot needs to be like. It shows the amount of points lost (in this case, gained) and the amount of PFF points I have. It also shows my nickname, to prove it's really me losing the points (the screen might be cutting it off, if this is the case just open the image in a new window/tab).

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Patronus 27
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Re: Points loss - report here!

Postby Patronus 27 » May 23rd, 2012, 3:26 pm

Just happened this; Niffz is working on repairing it.
The first sentence is Italian for "Your post has been edit".

I will erase the file after the edit of points.
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Niffz
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Re: Points loss - report here!

Postby Niffz » May 23rd, 2012, 3:34 pm

This has been taken care of, thanks Pat!

(I removed your file for you, too!)
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Re: Points loss - report here!

Postby Aspy » May 28th, 2012, 5:23 am

It happened... again!
My page sometimes refreshes itself in a few seconds after I post, so the last time it happened, and I lost 100+ points, I didn't have time to take a snapeshot of it... but it happened again and this time I lost 120+ points for adding something in the Pottermore Fan Forum, a History thread ... I didn't have time to take a snapshot with my original points there, but I do have this before the page refreshed:
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I don't know if it is enough evidence... :( The chinese words on the ad should prove it really is me though!
I understand if I can't get any points back,
But it'd be great if I can get the points back-- especially since we're near the end of the month. :S

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Rhynn
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Re: Points loss - report here!

Postby Rhynn » May 28th, 2012, 5:28 am

I believe you. I've given you the points back.
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Re: Points loss - report here!

Postby Aspy » May 28th, 2012, 7:21 am

Thank you Rhynn! I'll put it the back right away just to be safe!

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LilyLovegood27
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Re: Points loss - report here!

Postby LilyLovegood27 » June 9th, 2012, 9:41 am

Ok i didnt know where else to post this and its close.. uhh its not that my points are being lost but my posts arent rising. my post number has stayed at '223' for awhile. yesterday i posted something and it sayed'224' so i thought i was just imagining it but then i come back the next day and its at '223' again.. i post ALL THE TIME.. its just getting annoying. thanks for your help. :D
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Re: Points loss - report here!

Postby PotionScale » June 9th, 2012, 10:15 am

Hey Lily, I noticed that you're posting a lot in games section of Hog's Head and those posts don't count (so, no matter how much posts you make there it won't show in your total posts) the same thing is with Games sections in Common Rooms.
I think posts counts everywhere else.
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Re: Points loss - report here!

Postby OakNight » June 9th, 2012, 9:57 pm

That's correct Potion. Post count everywhere besides the games forum and the common room games subforums
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LilyLovegood27
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Re: Points loss - report here!

Postby LilyLovegood27 » June 9th, 2012, 11:22 pm

ah i didnt know that. thats a good thing to know i suppose lol thanks!
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"The things we lose have a way of coming back to us in the end, if not in always the way we expect."
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