Pottermore Bug - No chapter bar! - Indexed

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Jaypeedee
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Re: Pottermore Bug - No chapter bar!

Postby Jaypeedee » June 29th, 2014, 6:28 am

Yes, Pottermore is free, but I've spent literally hundreds of pounds in their shop, so it's not as though they haven't had their pound of flesh. Their responses to requests for help are frankly insulting and their refusal to do anything about what is clearly a HUGE problem makes the site frankly worthless. One thing's for sure, I won't be spending any more money on Pottermore roducts until they take this matter seriously and sort it out! :evil:

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MerryUnicorns
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Re: Pottermore Bug - No chapter bar!

Postby MerryUnicorns » June 29th, 2014, 7:45 pm

I have been having the same issue! Hoping it gets resolved soon! :(
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Hermione Leviosa
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Re: Pottermore Bug - No chapter bar!

Postby Hermione Leviosa » June 30th, 2014, 8:27 am

I feel your frustrations and I am glad we have PFF to share our frustrations, as well as the great things that come from the wonderful world of Harry Potter. From the recent Pottermore Insider post on account deletion, I gather that Pottermore is trying to streamline and update the workings behind Pottermore. It would be nice if they were able to make Pottermore function the way we want it to immediately, however, I think it probably isn't that easy to be a programmer for a site like this. I think it is a great site and I look forward to the day that it has its kinks worked out. Wouldn't it be cool if we could just wave a wand and make it function great.
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MerryUnicorns
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Re: Pottermore Bug - No chapter bar!

Postby MerryUnicorns » June 30th, 2014, 2:28 pm

The bar is there, if I hover over it with the cursor I can click on them.. I just don't know what precisely I'm going to. Once I get back into the chapters, my progress is still gone as well. Luckily, I'm usually quite patient and I expected kinks with something as awesomely popular as Pottermore.. le sigh.. :hogwarts:
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Re: Pottermore Bug - No chapter bar!

Postby Wingriver » July 2nd, 2014, 11:02 am

:harrysad: I joined this forum hoping to find a fix for this... I tried asking this on my Pottermore common room and got the same suggestions "clear history/cache, change browsers, log off/on again, check javascript, etc" but of course none of the worked. Oh well... Here's hoping they fix this bug soon :jinx:

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MerryUnicorns
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Re: Pottermore Bug - No chapter bar!

Postby MerryUnicorns » July 3rd, 2014, 12:34 am

The chapter bar has reappeared for me! Working for anyone else??
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Jaypeedee
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Re: Pottermore Bug - No chapter bar!

Postby Jaypeedee » July 3rd, 2014, 4:32 am

Nope - still not working. Tried all the suggested solutions. Used five different browsers, all up to date. Even tried logging on using a friend's MacBook Pro. Nothing works. :(

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Re: Pottermore Bug - No chapter bar!

Postby Wingriver » July 6th, 2014, 1:45 pm

Great to hear yours is working MerryUnicorns! Sadly mine isn't either... Even on a mobile device :(

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MerryUnicorns
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Re: Pottermore Bug - No chapter bar!

Postby MerryUnicorns » July 6th, 2014, 10:34 pm

Ok, so.. it's gone again!! Though, I was able to make it through all the chapters that are up before it disappeared again...
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Re: Pottermore Bug - No chapter bar!

Postby Wingriver » July 7th, 2014, 3:36 pm

That's strange because today mine is working! I guess it's up to luck each day...


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