Stuck At 'Arriving At Diagon Alley' - Indexed

All Pottermore-related archived topics can be found in here!

Moderator: Professors

queenieanne
First Year Student
First Year Student
Posts: 3
Joined: September 11th, 2011, 6:26 pm
Points on hand: 0.00

Stuck At 'Arriving At Diagon Alley' - Indexed

Postby queenieanne » September 11th, 2011, 6:30 pm

So I'm a bit confused. I have the book-list in my trunk, and yet I can't move on to the next section for Gringotts. Would anyone know why it's not working and I'm stuck in Arriving at Diagon Alley? Any help would really be appreciated because I'd like to move on to Gringotts!

User avatar
Niffz
Wizard/Witch
Wizard/Witch
Posts: 1821
Joined: August 11th, 2011, 4:08 pm
Points on hand: 2.50
Pottermore Username: DragonNiffler144
Location: Casting Charms by the lake
Contact:

Re: Stuck At 'Arriving At Diagon Alley'

Postby Niffz » September 11th, 2011, 6:34 pm

If you zoom all the way in on Diagon Alley, you should be able to click on the door to Gringotts! Hopefully this helps!
ImageImageImage

queenieanne
First Year Student
First Year Student
Posts: 3
Joined: September 11th, 2011, 6:26 pm
Points on hand: 0.00

Re: Stuck At 'Arriving At Diagon Alley'

Postby queenieanne » September 11th, 2011, 6:40 pm

DragonNiffler144 wrote:If you zoom all the way in on Diagon Alley, you should be able to click on the door to Gringotts! Hopefully this helps!


Thank you! I tried that, and it didn't work. I got the book list right as the site was going down earlier, could that maybe then be a glitch in their system and the site doesn't realize I have the book list in my trunk? I can't even get the option to click the doors to Gringotts!

User avatar
Niffz
Wizard/Witch
Wizard/Witch
Posts: 1821
Joined: August 11th, 2011, 4:08 pm
Points on hand: 2.50
Pottermore Username: DragonNiffler144
Location: Casting Charms by the lake
Contact:

Re: Stuck At 'Arriving At Diagon Alley'

Postby Niffz » September 11th, 2011, 7:08 pm

Ugh, that stinks. Did you update your flash player at all? I know that really helps with random glitches. I couldn't brew anything, and I updated flash, and it worked (May have been a coincidence). You could always report it too, (help, whats next, more help - then you can explain your issue for about 500words)
ImageImageImage

queenieanne
First Year Student
First Year Student
Posts: 3
Joined: September 11th, 2011, 6:26 pm
Points on hand: 0.00

Re: Stuck At 'Arriving At Diagon Alley'

Postby queenieanne » September 11th, 2011, 7:11 pm

DragonNiffler144 wrote:Ugh, that stinks. Did you update your flash player at all? I know that really helps with random glitches. I couldn't brew anything, and I updated flash, and it worked (May have been a coincidence). You could always report it too, (help, whats next, more help - then you can explain your issue for about 500words)


Thank you! I just sent a report to them! I'm hoping something comes of it soon. I'll try updating my flash next and hopefully that does something. I appreciate your help!

futurejp
First Year Student
First Year Student
Posts: 2
Joined: September 12th, 2011, 8:28 pm
Points on hand: 0.00

Re: Stuck At 'Arriving At Diagon Alley'

Postby futurejp » September 12th, 2011, 8:32 pm

I'm having the same exact problem, and like you, I'm pretty sure it's because yesterday the site went down immediately after I found the supply list on the floor.

EnviousImp
First Year Student
First Year Student
Posts: 1
Joined: September 27th, 2011, 5:59 pm
Points on hand: 0.00

Re: Stuck At 'Arriving At Diagon Alley'

Postby EnviousImp » September 27th, 2011, 6:02 pm

I'm stuck at Diagon Alley...I have my list and I go to click Gringotts and it won't let me.
-WillowSickle132

UnicornHolly210
First Year Student
First Year Student
Posts: 1
Joined: September 27th, 2011, 6:00 pm
Points on hand: 0.00

Re: Stuck At 'Arriving At Diagon Alley'

Postby UnicornHolly210 » September 27th, 2011, 7:45 pm

I had a similar problem. I wasn't getting the list to stay in my trunk. I gifted one item and now it stays, but I can't Gringotts to be clickable. I had found the clothes shop thing earlier when I couldn't get the list to go into my trunk. I'm trying to get back in and hopefully that helps, but this is a huge glitch they need to take care of.

GlowRiver88
First Year Student
First Year Student
Posts: 1
Joined: September 27th, 2011, 9:19 pm
Points on hand: 0.00

Re: Stuck At 'Arriving At Diagon Alley'

Postby GlowRiver88 » September 27th, 2011, 9:22 pm

I have the exact same problem, has anyone been able to work around it yet?

User avatar
Niffz
Wizard/Witch
Wizard/Witch
Posts: 1821
Joined: August 11th, 2011, 4:08 pm
Points on hand: 2.50
Pottermore Username: DragonNiffler144
Location: Casting Charms by the lake
Contact:

Re: Stuck At 'Arriving At Diagon Alley'

Postby Niffz » September 28th, 2011, 4:50 am

Highly recommend to report the issue to Pottermore via this route -- help, whats next, more help - then you can explain your issue for about 500 words. Also, update flash player while you are waiting for an answer... it's probably going to take awhile for PM to reply.
ImageImageImage


Return to “Pottermore Archive”

Who is online

Users browsing this forum: No registered users and 3 guests